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Terms & Conditions

Last Updated: 31 Dec 2025

Welcome to ItsMyJourney. By accessing our website, contacting us, or booking a tour through us, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

ItsMyJourney is a travel and tourism service provider offering customized domestic and international tour packages. We act as a facilitator between customers and third-party service providers such as hotels, transport operators, and activity vendors.

Website: https://itsmyjourney.in

2. Use of Website

  • The content on this website is for general information purposes only.

  • We reserve the right to modify or update website content at any time without prior notice.

  • Unauthorized use of this website may result in legal action.

3. Tour Enquiries & Bookings

  • Submitting an enquiry does not confirm a booking.

  • Bookings are confirmed only after payment is received and written confirmation is provided by ItsMyJourney.

  • Tour prices are subject to availability, seasonal changes, and supplier conditions.

4. Payments

  • Advance payment is required to confirm bookings.

  • Full payment must be completed before tour commencement unless otherwise agreed in writing.

  • All payments must be made through approved payment methods shared by ItsMyJourney.

5. Cancellations & Refunds

  • Cancellation and refund policies vary depending on the tour package and service providers.

  • Any cancellation request must be submitted in writing (WhatsApp or email).

  • Refunds, if applicable, will be processed after deducting applicable cancellation charges.

For detailed terms, please refer to our Refund & Cancellation Policy.

6. Travel Documents & Responsibilities

  • Customers are responsible for ensuring the validity of passports, visas, ID proof, and other travel documents.

  • ItsMyJourney is not responsible for denial of boarding, visa rejection, or entry restrictions.

7. Changes & Amendments

  • Itineraries may be modified due to weather conditions, operational issues, or unforeseen circumstances.

  • We reserve the right to alter or cancel services if required for safety or operational reasons.

8. Limitation of Liability

  • ItsMyJourney acts only as a booking agent and is not liable for delays, cancellations, accidents, losses, or injuries caused by third-party service providers.

  • We are not responsible for natural disasters, strikes, government restrictions, or force majeure events.

9. Customer Conduct

  • Customers must follow local laws, rules, and safety instructions during the tour.

  • Misconduct, illegal activities, or behavior causing inconvenience may result in immediate termination of services without refund.

10. Intellectual Property

  • All website content, including text, images, logos, and branding, belongs to ItsMyJourney and may not be reused without permission.

11. Privacy

Personal information shared with ItsMyJourney is handled according to our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact Information

For any questions regarding these Terms & Conditions, contact us:

ItsMyJourney
📧 Email: itsmyjourneyofficial@gmail.com
📞 Phone / WhatsApp: +91 98461 61038 / +91 80155 80903
🌐 Website: https://itsmyjourney.in